Returns & Exchanges
At Vastramay, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your ethnic wear, we offer a hassle-free 7-day return and exchange policy from the date of delivery.
Return Process
- 1.Initiate Request
Log in to your Vastramay account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days.
- 2.Quality Check Preparation
Ensure the garment is unworn, unwashed, and has all original tags and packaging intact to qualify for a successful return process.
- 3.Reverse Pickup
Our logistics partner will arrive at your doorstep within 48-72 hours to collect the package; please ensure you collect a pickup slip for your records.
- 4.Refund Processing
Once the item reaches our warehouse and passes the quality inspection, your refund or exchange will be processed within 5-7 business days.
